AuralSolutions Privacy Policy

/Privacy Policy
Privacy Policy 2018-05-23T20:05:16+00:00

This privacy policy sets out how AuralSolutions Services uses and protects any information that you give AuralSolutions Services when you use this web site or benefit from the offered services.

AuralSolutions Services is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website or any of our services, then you can be sure of that is only used in accordance with this privacy statement.

This privacy policy may change over time by updating this page. We suggest you to check this page from time to time to ensure that you agree with the changes.

We would like to remind you that by continuing to surf our web site platform or benefit from any of our services, you agree to our legal notice & terms of service and privacy policy.

Owner and Data Controller

AuralSolutions Services, C/Fora Mur, 12, 03700 Denia, Alicante, Spain

Owner contact email: info@auralsolutions.com

Since the installation of third-party Cookies and other tracking systems through the services used within this Application cannot be technically controlled by the Owner, any specific references to Cookies and tracking systems installed by third parties are to be considered indicative. In order to obtain complete information, consult the privacy policy for the respective third-party services listed in this document.

What information we collect

We may collect the following information:

  • Name and last name
  • Contact information, including email, phone, etc.
  • Demographic information such as zip code and geographical location.
  • Your IP address and details of your operating system, such as name, version and browser you use.
  • Other information of statistical interest.

What we do with the information we collect

We need this information to understand your needs and provide better service and, in particular, for the following reasons:

  • Internal records maintenance.
  • We use the information to improve our products and services.
  • Occasionally, we may also use your information to contact you for market research purposes or to resolve any issue regarding our website or our services.
  • We may contact you by email.
  • We can use the information to customize the website according to your interests.

Please note: We will never sell or distribute your email address or any of your details to third parties. The only ones that will see your details are the members of our team and the provider of external services such as domains, SSL certificates, etc. We have a strong anti-SPAM policy.

AuralSolutions Services is a global company with customers and partners in many countries worldwide. Accordingly, the information we collect may be used, stored and processed in any country in which AuralSolutions Services does business. By providing the information via the website, you are consenting to the transfer of the information outside of your country to any country.

AuralSolutions Services may disclose information it has collected about you on the website if required to do so by law or when necessary in order to protect the rights of AuralSolutions Services or its employees.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have physical, electronic and managerial procedures to safeguard and secure the information we collect online. Although no system is perfect, we strive to enhance safety at the highest possible level.

How we use cookies

A “cookie” is a small text file up to 4Kb which asks permission to be placed on the hard drive of your computer. Once you agree (through your browser’s preferences), the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This data helps us analyze web traffic and improve our website to suit customer needs. We only use this information for statistical analysis purposes.

This Application uses Cookies to save browsing preferences and to optimize the User’s browsing experience. Among these Cookies are, for example, those to set the language or for the management of first party statistics employed directly by the Owner of the site.

This Application also uses Cookies to save the User’s session and to carry out other activities that are strictly necessary for the operation of the same.

Overall, cookies help us provide a better website, by enabling us to monitor which pages you find useful and which not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent the full benefit of the web.

How can I manage the installation of Cookies?

In addition to what is specified in this document, the User can manage preferences for Cookies directly from within their own browser and prevent – for example – third parties from installing them. Through the browser preferences, it is also possible to delete Cookies installed in the past, including the Cookies that might possibly have saved the consent for the installation of Cookies by this website. It is important to note that by disabling all Cookies, the functioning of this site may be compromised. Users can find information about how to manage Cookies in their browser at the following addresses:

Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Windows Explorer.

In the case of services provided by third parties, Users can exercise their right to withdraw from the tracking activity by utilizing the information provided in the third party’s privacy policy, by clicking the opt-out link – if provided – or by contacting the third party.

Notwithstanding the above, the Owner informs that Users may take advantage of: Your Online Choices. This service allows Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of this resource in addition to the information provided in this document.

Links to other web sites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should be aware that we have no control over that other website. Therefore, we can not be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and read the privacy statement applicable to the website in question.

Controlling your personal information

In AuralSolutions Services we respect your privacy and therefore:

Under no circumstances will we sell, distribute or lease your personal information to third parties unless we have your permission or we are required by law to do so.

Payment Gateways

We use the following Payment Gateways to process your electronic payments to us and you will be bound to their respective privacy policy:

Other types of Cookies or third-party tools that might use them

Some of the services listed below collect statistics in aggregated form and may not require the consent of the User or may be managed directly by the Owner – depending on how they are described – without the help of third parties.

If any third party operated services are listed among the tools below, these may be used to track Users’ browsing habits – in addition to the information specified herein and without the Owner’s knowledge. Please refer to the privacy policy of the listed services for detailed information.

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Facebook Ads conversion tracking (Facebook, Inc.)

Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Application.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy

Google AdWords conversion tracking (Google Inc.)

Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this Application.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy

Google Analytics with anonymized IP (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics anonymizes your IP address. It works by shortening Users’ IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy PolicyOpt Out

Display Advertising extension for Google Analytics (Google Inc.)

Google Analytics on this Application might use Google’s Interest-based advertising, 3rd-party audience data and information from the DoubleClick Cookie to extend analytics with demographics, interests and ads interaction data.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy PolicyOpt Out

User ID extension for Google Analytics (Google Inc.)

Google Analytics on this Application makes use of a feature called User ID. This setup allows for a more accurate tracking of Users by associating that User with the same ID over various sessions and devices. It is set up in a way that doesn’t allow Google to personally identify an individual or permanently identify a particular device.
The User ID extension might make it possible to connect Data from Google Analytics with other Data about the User collected by this Application.
The opt-out link below will only opt you out for the device you are on, but not from tracking performed independently by the Owner. Contact the Owner via the email address provided in this privacy policy to object to the aforementioned tracking as well.

Personal Data collected: Cookies.

Place of processing: US – Privacy PolicyOpt Out

In order to track our affiliates network, we use own own cookies to assign the sales to the originator affiliate link owner. These are only for internal purposes and your info remains in our network.

This type of services allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

YouTube video widget (Google Inc.)

YouTube is a video content visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy

Google Maps widget (Google Inc.)

Google Maps is a maps content service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy

This type of services allow interaction with social networks or other external platforms directly from the pages of this Application.
The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

Twitter Tweet button and social widgets (Twitter)

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy

Facebook Like button and social widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy

Google+ +1 button and social widgets (Google Inc.)

The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy

This type of services allows Users to interact with third party live chat platforms directly from the pages of this Application, for contacting and being contacted by this Application support service.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

Tidio Chat (Tidio Ltd.)

The Tidio Chat Widget is a service for interacting with the Tidio live chat platform provided by Tidio Ltd.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

Embedded content from other websites

In order to keep your privacy, we have deactivated the following external sources elements until you explicitly accept them. Please give your consent to the following external services in order for you to see them in our web site.

Please check all what you want to see and click the “UPDATE” button.

For example if you do not check the “Facebook” checkbox, you will not see the Facebook Like Box in our site, but you will be presented the option to activate it in place, should you wish to activate it later.

Edit your Privacy Preferences

When you first visit our site you are presented the cookie information bar at the bottom of our site with a link to your privacy preferences and once you click on the “I Agree” button, it disappears, but you can still edit your privacy preferences by clicking the following button.

Data correction

If you believe that any information we have about you is incorrect or incomplete or have a copyright, please contact us from our contact page. As soon we will correct any information that proves to be incorrect.

Privacy Preference Center

www.auralsolutions.com

We use some cookies for the proper functioning of our website, to keep your session active and also to customize your experience while navigating our site. These Cookies are necessary for the site to function properly.

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Social Networks

These cookies are set by Facebook to allow you to see and use the "Facebook Like Box", present in our blog section.

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