This privacy policy sets out how AuralSolutions Services Ltd. uses and protects any information that you give AuralSolutions Services Ltd. when you use this web site or benefit from the offered services.
AuralSolutions Services Ltd. is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website or any of our services, then you can be sure of that is only used in accordance with this privacy statement.
This privacy policy may change over time by updating this page. We suggest you to check this page from time to time to ensure that you agree with the changes.
We would like to remind you that by continuing to surf our web site platform or benefit from any of our services, you agree to our legal notice & terms of service and privacy policy.
Owner and Data Controller
AuralSolutions Services Ltd, Registered office in 1503 – 955 Marine Drive, West Vancouver, V7T 1A9, BC, Canada; with Business Number: 739515070.
Owner contact email: info@auralsolutions.com
Since the installation of third-party Cookies and other tracking systems through the services used within this Application cannot be technically controlled by the Owner, any specific references to Cookies and tracking systems installed by third parties are to be considered indicative. In order to obtain complete information, consult the privacy policy for the respective third-party services listed in this document.
What information we collect
We may collect the following information:
- Name and last name
- Contact information, including email, phone, etc.
- Demographic information such as zip code and geographical location.
- Your IP address and details of your operating system, such as name, version and browser you use.
- Other information of statistical interest.
- In order to improve the quality of our service, calls and conversations may be recorded.
What we do with the information we collect
We need this information to understand your needs and provide better service and, in particular, for the following reasons:
- Internal records maintenance.
- We use the information to improve our products and services.
- Occasionally, we may also use your information to contact you for market research purposes or to resolve any issue regarding our website or our services.
- We may contact you by email.
- We can use the information to customize the website according to your interests.
Please note: We will never sell or distribute your email address or any of your details to third parties. The only ones that will see your details are the members of our team and the provider of external services such as domains, SSL certificates, etc. We have a strong anti-SPAM policy.
AuralSolutions Services is a global company with customers and partners in many countries worldwide. Accordingly, the information we collect may be used, stored and processed in any country in which AuralSolutions Services does business. By providing the information via the website, you are consenting to the transfer of the information outside of your country to any country.
AuralSolutions Services may disclose information it has collected about you on the website if required to do so by law or when necessary in order to protect the rights of AuralSolutions Services or its employees.
Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have physical, electronic and managerial procedures to safeguard and secure the information we collect online. Although no system is perfect, we strive to enhance safety at the highest possible level.
How we use cookies
A “cookie” is a small text file up to 4Kb which asks permission to be placed on the hard drive of your computer. Once you agree (through your browser’s preferences), the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This data helps us analyze web traffic and improve our website to suit customer needs. We only use this information for statistical analysis purposes.
This Application uses Cookies to save browsing preferences and to optimize the User’s browsing experience. Among these Cookies are, for example, those to set the language or for the management of first party statistics employed directly by the Owner of the site.
This Application also uses Cookies to save the User’s session and to carry out other activities that are strictly necessary for the operation of the same.
Overall, cookies help us provide a better website, by enabling us to monitor which pages you find useful and which not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent the full benefit of the web.
How can I manage the installation of Cookies?
In addition to what is specified in this document, the User can manage preferences for Cookies directly from within their own browser and prevent – for example – third parties from installing them. Through the browser preferences, it is also possible to delete Cookies installed in the past, including the Cookies that might possibly have saved the consent for the installation of Cookies by this website. It is important to note that by disabling all Cookies, the functioning of this site may be compromised. Users can find information about how to manage Cookies in their browser at the following addresses:
Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Windows Explorer.
In the case of services provided by third parties, Users can exercise their right to withdraw from the tracking activity by utilizing the information provided in the third party’s privacy policy, by clicking the opt-out link – if provided – or by contacting the third party.
Notwithstanding the above, the Owner informs that Users may take advantage of: Your Online Choices. This service allows Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of this resource in addition to the information provided in this document.
Links to other web sites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should be aware that we have no control over that other website. Therefore, we can not be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and read the privacy statement applicable to the website in question.
Controlling your personal information
In AuralSolutions Services we respect your privacy and therefore:
Under no circumstances will we sell, distribute or lease your personal information to third parties unless we have your permission or we are required by law to do so.
Non-disclosure agreement
At AuralSolutions, we are committed to protecting the privacy and confidentiality of our customers’ information. We apply strict privacy data control measures to ensure that we do not disclose any information from our clients to third parties.
All the details from our customers are kept in a safe place, and login data are stored in encrypted storage to ensure their confidentiality. We take the responsibility of protecting our clients’ information very seriously, and we have implemented robust security protocols to prevent any unauthorized access or disclosure of their information.
Thank you for visiting our website and for using our services, and we appreciate your trust in our commitment to protecting your privacy and confidential information.
Payment Gateways
We use the following Payment Gateways to process your electronic payments to us and you will be bound to their respective privacy policy:
- Stripe: See Stripe Privacy Policy
- PayPal: See PayPal Privacy Policy
Other types of Cookies or third-party tools that might use them
Some of the services listed below collect statistics in aggregated form and may not require the consent of the User or may be managed directly by the Owner – depending on how they are described – without the help of third parties.
If any third party operated services are listed among the tools below, these may be used to track Users’ browsing habits – in addition to the information specified herein and without the Owner’s knowledge. Please refer to the privacy policy of the listed services for detailed information.
Embedded content from other websites
In order to keep your privacy, we have deactivated the following external sources elements until you explicitly accept them. Please give your consent to the following external services in order for you to see them in our web site.
Please check all what you want to see and click the “UPDATE” button.
For example if you do not check the “Facebook” checkbox, you will not see the Facebook Like Box in our site, but you will be presented the option to activate it in place, should you wish to activate it later.
Edit your Privacy Preferences
When you first visit our site you are presented the cookie information bar at the bottom of our site with your privacy preferences and once you click on the “Ok, I Agree” button, it disappears, but you can still edit your privacy preferences up here.
Right to be forgotten.
At all times you will have the right to review, recover, anonymize and / or delete, totally or partially, the data stored on the Website. You just have to fill in the following form with your email.
Data correction
If you believe that any information we have about you is incorrect or incomplete or have a copyright, please contact us from our contact page. As soon we will correct any information that proves to be incorrect.